Terms & Conditions

Welcome to IEVA!

By using our website www.ieva.in, you agree to the following terms and conditions. Please read them carefully.

1. Orders

  • All orders placed on our website are subject to availability and acceptance.
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.


2. Shipping & Delivery

  • We process and ship orders within 10 working days.
  • Delivery timelines depend on your location and our courier partners.
  • We are not responsible for delays caused by courier companies or external factors.

See our [Shipping Policy] for details.

3. Returns & Refunds

  • Products can be returned within 7 days of delivery if unused and in original condition.
  • COD handling fees and shipping charges are non-refundable.
  • Refunds are issued only after the returned product passes quality check.

See our [Return & Refund Policy] for more info.

4. Payments

  • We accept secure payments via Razorpay, Paytm, UPI, credit/debit cards, and Cash on Delivery.
  • Payment gateways are third-party services and governed by their own terms.


5. Product Information

  • We make every effort to display products accurately, including colors and sizing.
  • Slight color variations and print placement variations may occur due to lighting or screen resolution and manufacturing process.


6. Privacy

  • Your personal information is used only to process orders and improve your shopping experience.
  • We never sell your data to third parties.

See our [Privacy Policy] for more info.

7. Legal

  • These terms are governed by the laws of India.
  • IEVA is a unit of Bhagwati Traders.
  • Any disputes will be subject to the jurisdiction of courts located in Kolkata, India.


8. Contact Us

For questions or concerns, you can reach us at:
Email: [accounts@ieva.in]
WhatsApp: [+91-98304 72528]