Welcome to IEVA!
By using our website www.ieva.in, you agree to the following terms and conditions. Please read them carefully.
1. Orders
- All orders placed on our website are subject to availability and acceptance.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.
2. Shipping & Delivery
- We process and ship orders within 10 working days.
- Delivery timelines depend on your location and our courier partners.
- We are not responsible for delays caused by courier companies or external factors.
See our [Shipping Policy] for details.
3. Returns & Refunds
- Products can be returned within 7 days of delivery if unused and in original condition.
- COD handling fees and shipping charges are non-refundable.
- Refunds are issued only after the returned product passes quality check.
See our [Return & Refund Policy] for more info.
4. Payments
- We accept secure payments via Razorpay, Paytm, UPI, credit/debit cards, and Cash on Delivery.
- Payment gateways are third-party services and governed by their own terms.
5. Product Information
- We make every effort to display products accurately, including colors and sizing.
- Slight color variations and print placement variations may occur due to lighting or screen resolution and manufacturing process.
6. Privacy
- Your personal information is used only to process orders and improve your shopping experience.
- We never sell your data to third parties.
See our [Privacy Policy] for more info.
7. Legal
- These terms are governed by the laws of India.
- IEVA is a unit of Bhagwati Traders.
- Any disputes will be subject to the jurisdiction of courts located in Kolkata, India.
8. Contact Us
For questions or concerns, you can reach us at:
Email: [accounts@ieva.in]
WhatsApp: [+91-98304 72528]